Operational Model
Our operational model covers mainly the following aspects:
- Scope of work within the company and at each individual site.
- Site due diligence before finalizing a service level agreement, adherence to contract terms and conditions with clients.
- Confidentiality.
- Strike action.
- Staff supervision.
- Performance evaluation and monitoring services.
- Reporting of incidents and weekly reports.
- Taking Feedback from the Clients.
In order to comply with our clients’ service level agreements, the company always appoints on site manager and competent supervisors responsible for all tasks and duties to be performed on site to meet clients’ satisfaction. The site manager must be fully familiar with the terms and conditions of each side.
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